1. Acceptance of the Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your") and GenSutra AI Technologies Pvt Ltd ("GenSutra", "we", "our", or "us"). By accessing or using the MyGyan learning platform, including our website (mygyan.ai), mobile applications, APIs, or any related services (collectively, the "Platform"), you agree to be bound by these Terms and our Privacy Policy.

2. Definitions

• "Content" means all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code—including but not limited to the design, structure, "look and feel" and arrangement—generated or provided by the Platform.
• "User Content" means any material—including text, images, feedback, or other works—uploaded, posted, submitted, or transmitted by you through the Platform.
• "AI-Generated Content" means learning modules, summaries, quizzes, images, or other materials produced by our AI models in response to your interactions.

3. Eligibility & Account Responsibility

You must be at least 18 years old—or the age of majority in your jurisdiction—unless you have verifiable parental/guardian consent. You agree to (i) provide accurate, complete account information; (ii) maintain the confidentiality of your credentials; and (iii) accept full responsibility for all activities that occur under your account.

4. Licence & Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial educational purposes, subject to these Terms.

5. Prohibited Conduct

• Reverse-engineer, decompile, or attempt to extract the source code of the Platform.
• Use bots, scrapers, or other automated means to access or use the Platform.
• Upload or transmit viruses, malware, or any code of a destructive nature.
• Infringe, misappropriate, or violate the intellectual-property rights of others.
• Use the Platform for unlawful, deceptive, harassing, hateful, or fraudulent activities.

6. User Content & Feedback

By submitting User Content, you grant GenSutra a worldwide, royalty-free, perpetual, irrevocable, sublicensable licence to use, host, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content solely for the purpose of operating, improving, and promoting the Platform.

7. Fees, Payments & Refunds

Certain features or courses may require payment. When you provide payment information, you represent and warrant that you are authorised to use the designated payment method. All payments are processed by third-party payment processors; we do not store your full card details. Unless expressly stated otherwise, all fees are non-refundable.

8. AI-Generated Content Disclaimer

AI-Generated Content is provided for informational and educational purposes only. While we strive for accuracy, GenSutra makes no warranties regarding the completeness, reliability, or suitability of such content. You should independently verify information before relying on it.

9. Intellectual Property Rights

All rights, title, and interest in and to the Platform and Content—including AI models, software code, design, text, graphics, and trademarks—are and will remain the exclusive property of GenSutra or its licensors. Except as expressly permitted in these Terms, you may not copy, modify, distribute, sell, or lease any part of the Platform.

10. Third-Party Links & Services

The Platform may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. Access them at your own risk.

11. Service Availability & Modification

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR FREE FROM ERRORS OR DEFECTS.

12. Disclaimers

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR FREE FROM ERRORS OR DEFECTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GENSUTRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTly, OR ANY LOSS OF DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY; OR (III) UNAUTHORISED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE RELEVANT SERVICE IN THAT PERIOD OR INR 100, WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify, defend, and hold harmless GenSutra and its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses—including reasonable attorneys' fees—arising out of or in any way connected with your (i) access to or use of the Platform, (ii) User Content, or (iii) violation of these Terms.

15. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause or notice. Upon termination, all licences granted to you in these Terms will immediately cease.

16. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflicts-of-law principles. All disputes shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

17. Force Majeure

GenSutra shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, civil unrest, technical failures, or Internet-service disruptions.

18. Changes to These Terms

We may revise these Terms from time to time. If we make material changes, we will provide notice (e.g., by email or a prominent notice on the Platform) prior to the change becoming effective. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms.

19. Contact & Grievance Officer

If you have any questions about these Terms or wish to lodge a grievance, please contact our designated Grievance Officer:

• Email: contact@mygyan.ai
• Office: 72/12, 3rd Floor, Surya Office Spaces, Siddapura, Bengaluru 560066, Karnataka, India

20. Miscellaneous

These Terms constitute the entire agreement between you and GenSutra regarding the Platform and supersede any prior agreements. If any provision is held to be unenforceable, the remaining provisions shall remain in full force and effect. GenSutra's failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.